Terms & Conditions

Overview

These Terms and Conditions govern the use of this website and any services provided by Last Inch ("Last Inch," "we," "our," or "us"). By accessing this website or engaging our services, you agree to these Terms.

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Nature of Services

Last Inch provides workflow automation and operational consulting services for small and mid-size businesses. Our services are designed to identify operational inefficiencies and implement automated solutions using third-party tools and platforms. Clients retain full responsibility for operational and business decisions made based on our recommendations and deliverables.

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Project Scope and Delivery

All projects are scoped and priced prior to commencement. Work will not begin until scope and pricing have been agreed upon in writing. Last Inch will deliver agreed upon work within the timeframe specified in the project scope. A 14-day support period is included following delivery. Work requested outside the agreed scope will be quoted separately.

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No Guarantee of Outcomes

While we apply professional judgment and best practices, Last Inch does not guarantee specific business, operational, or financial outcomes. Results may vary based on factors outside our control including client systems, third-party platform limitations, and implementation decisions made by the client.

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Client Responsibilities

Clients are responsible for:

• Providing accurate and complete information about their current processes and systems

• Granting necessary access to tools, platforms, and accounts required for project delivery

• Implementing and maintaining any solutions delivered by Last Inch

• Ensuring compliance with applicable laws, regulations, and platform terms of service

Last Inch is not responsible for failures resulting from inaccurate information provided by the client, unauthorized use of delivered solutions, or third-party platform changes after delivery.

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Payment Terms

Projects require a 50% deposit prior to commencement of work. The remaining balance is due upon delivery. Last Inch reserves the right to pause or suspend work on overdue accounts.

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Intellectual Property

All methodologies, frameworks, and proprietary processes developed by Last Inch remain our intellectual property. Clients are granted a limited, non-transferable license to use project deliverables internally within their organization. Custom automations and workflows built specifically for a client become the client's property upon receipt of full payment.

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Confidentiality

Last Inch treats all client information as confidential and will not disclose proprietary business information to third parties except where required by law or with prior written consent from the client.

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Third-Party Services

Last Inch builds solutions using third-party platforms including but not limited to Zapier, Make, Square, and similar tools. Last Inch is not responsible for the performance, availability, pricing changes, or terms of service changes of third-party platforms. Clients are responsible for maintaining their own accounts and subscriptions with third-party providers.

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Limitation of Liability

To the fullest extent permitted by law, Last Inch shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our services or website. Our total liability for any claim related to services shall not exceed the total amount paid by the client for the specific project giving rise to the claim.

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Website Use

All content on this website is provided for informational purposes only. Unauthorized use, reproduction, or distribution of website content is prohibited without prior written consent.

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Changes to Terms

Last Inch may update these Terms from time to time. Continued use of this website or services constitutes acceptance of the revised Terms. Material changes will be communicated via email where client contact information is available.

Governing Law These Terms shall be governed by and interpreted under the laws of the State of Texas, without regard to conflict-of-law principles. Any disputes arising under these Terms shall be resolved in the courts of Dallas County, Texas.

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Contact

Questions regarding these Terms may be directed to:

Last Inch info@last-inch.com